Measuring Progress Toward Recovery
Consumer Recovery Outcomes System
 
       
Why Measure Recovery?

In the past few years, many mental health agencies have been undergoing a transformation:

Movement from Facility-Based Treatment to Community-Based Treatment:

Market changes have encouraged the use of alternative treatment units, residential and community-based intensive services. Mental health services are most effective when delivered in natural and client-chosen living environments.

Movement from Deficit-Based Treatment Planning to Strengths-Based Treatment Planning:

From the outset, strengths-based treatment planning identifies and builds upon healthy and productive capacities in addition to identifying and ameliorating deficits. Strengths-based treatment planning assists consumers in identifying, securing and sustaining the range of both personal and external resources needed to live, play and work in an interdependent way in the community.

Movement from Medical Model Treatment to Psychosocial Rehabilitation:

In addition to symptom reduction services, providers are increasingly offering consumers services aimed at promoting healthy community functioning and self-management. Psychiatric rehabilitation is characterized by maximal role functioning, self-determination and empowerment. The major activities of psychiatric rehabilitation are choosing, getting and keeping a residential, vocational, educational or social environment goal.

Movement from Passive and Dependent "Patient" Role to the "Empowered Consumer":

No one is completely and irrevocably consumed by mental illness. When a consumer and clinician focus together on the whole person from the very onset of illness, maximum possible recovery is assured. The recovery model recognizes and accepts the need for continued mental health treatment aimed at maximizing each individual’s opportunity for a healthy and productive life.

Movement to an Outcomes Based System of Care:

Good stewards of public funds and ethical providers of care are committed to measuring and documenting the success or failure of interventions. The Consumer Recovery Outcomes System is an outcomes system for people with serious mental illness. CROS is a strengths-based outcomes tool that quantifies community functioning and recovery. It empowers consumers and their natural supports through involvement in treatment planning and the assessment of outcomes. At its center are the relationships between consumers and clinicians, and consumers and very important people in their lives. CROS is a measure of goal attainment within a system and by individual clinicians, consumers, programs and treatment teams.

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What is Recovery?

  • Regaining hope for the future
  • Developing skills
  • Coping with troubling thoughts and feelings
  • Making and keeping friends
 

What contributes to Recovery?




Theoretical Basis underlying CROS


 
 

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